National Holidays UK Reviews

Sensational Value: National Holidays offers competitive pricing for coach holidays and short breaks.

Variety of Destinations: They provide a range of destinations for coach trips and tours.

Customer Service: Some customers have reported helpful and easy-to-reach customer service.

Organizational Issues: Several reviews mention poor organization, including delayed pickups and invalid attachments for add-on tickets.

Safety Concerns: There have been reports of unsafe drivers and incidents that compromised passenger safety.

Customer Complaint Handling: Many customers have expressed dissatisfaction with how their complaints were handled, often receiving excuses rather than meaningful responses.

Single Room Supplements: Some customers have criticized the high single room supplements, which they feel are unfair.

Cancellation Issues: There have been instances where bookings were cancelled at short notice, causing inconvenience to customers.